Everything about your holiday

Interesting facts

Do you want to know more about your holiday at Alpengasthof Hohe Burg in Tyrol? We have put together all the information you need here - from our cancellation conditions and arrival & check-in to room facilities and much more. If you have any other questions, please feel free to contact us on +43 5275 5204 or at info@hoheburg.at!

Bibliothek im Hotel Hohe Burg in Trins

General terms and conditions & cancellation conditions

The regulations of the Austrian Hotel Association apply. We recommend taking out travel insurance.

Latest information: Of course, we adhere to the guidelines of the federal government - you can find them here: www.sichere-gastfreundschaft.at and at www.austria.info and at www.willkommen.tirol

Holztür mit goldenem Schlüssel

Further information

Arrival

Your room or apartment at Hohe Burg will be available to you from 3 pm. If you arrive earlier and want to set off straight away exploring the surrounding mountains, you can leave your luggage safely and free of charge with us at the Hohe Burg. If you are arriving after 10 pm, please let us know so that we can make sure you can check in easily on arrival.

Bike garage

You can park your bike free of charge in our bike garage. There is also a washing and repair kit available for our guests.

Breakfast

From 7:30 a.m. to 9:30 a.m. you can enjoy our rich Wipptaler mountain breakfast buffet with regional products and home-made dishes. In addition, for all those who are already up and about, there is an equally delicious early bird breakfast from 6:30 a.m.

Cancellation conditions

The regulations of the Austrian Hotel Association apply. We recommend taking out travel insurance.

Day spa

The use of our wellness area is free of charge for our hotel and apartment guests. Non-residents can also treat themselves to a day of relaxation in our day spa. We charge € 20.00 per person per day.

Departure

So that we can prepare our rooms and apartments in time for the next arriving guests, we ask you to vacate your room or apartment by 10 a.m. at the latest on the day of departure. Of course, you can leave your luggage with us at the Hohe Burg until your final departure.

Desposit

As a guarantee for your booking we ask you to deposit a credit card. In addition, we ask you to transfer a pre-payment of 30% of the booking price 4 weeks before the start of your holiday in order to fix your stay in the High Castle.

Dinner

From 6:30 pm to 8 pm you can enjoy a delicious 3-course menu with daily fresh salad buffet in our restaurant.

E-bikes

Of course you can also park your e-bike in the garage. You can rent top e-bike models from us for as little as € 35.00 per day.

Final cleaning

We charge the following amounts for the final cleaning of the apartments:

  • Apartment Hohe Burg € 55.00
  • Sun apartments € 65.00
  • Panoramic apartment € 80.00
Guest card

All guests receive a free Wipptal guest card for the duration of their stay at the Hohe Burg in Trins. With it, you can enjoy many benefits and great discounts on many activities in the region.

Hot-Top

You can use our hot-top whirlpool for €15 per person. We ask you to pre-register the day before so that we have enough time to prepare everything for you. A maximum of 5 people can relax in the whirlpool at once. It is also available for use by non-residents.

Invoice

We accept: cash, Maestro (EC card), MasterCard and Visa

You are welcome to pay your bill the day before departure.

If you leave early, please understand that you will be charged for all the days booked. This is why we always recommend taking out travel cancellation insurance.

Local taxes

€2.00 per night

Parking

There is a free car park in front of the hotel.

Pets

Pets are only allowed on request.

Restaurant

For both external visitors and room & apartment guests, our restaurant is open from 6:30 to 8:30 pm from Monday to Sunday. Changes may be made depending on the season.

Shopping

There is a mini-shop directly opposite where you can find everything for your daily needs.

Ski room

In winter, your equipment is in good hands in our spacious, heated ski room. You will also find a separate room for preparing your skis.

Smoking

Smoking is prohibited in the closed rooms of our hotel. Smoking is only permitted outdoors, on the terrace or balcony.

Television

Our rooms & apartments are all equipped with flat-screen TVs. There is also the option to use the TV in the restaurant.

Wellness

As a guest at the Hohe Burg, you have free access to our wellness area with sauna, bio-sauna, sauna for you, infra-red cabin, experience shower, relaxation room and lockable changing area.

Wi-Fi

Free Wi-Fi is available in all rooms as well as in the restaurant.